Privacy policy

1.       Privacy & Cookies Policy

This policy explains how Yashwanti London collects, uses and protects your personal data, in line with the UK GDPR and the Data Protection Act 2018. The data controller is Guru Nanak Couture Limited, 7, St John’s Road, Harrow, Middlesex, HA1 2EY, United Kingdom (Company No. 10575116). For any privacy query, contact privacy@yashwanti.com. 

2.       Information we collect

2.1.    Details you give us: name, billing/delivery address, email, phone, order history, measurements (for made-to-measure), and marketing preferences.

2.2.    Payment information: processed securely by our payment providers (e.g. card processor, Klarna). We do not store full card numbers.

2.3.    Technical & usage data: IP address, device and browser information, and how you use our website (via cookies - see 7).

3.       How and why, we use it (lawful bases)

3.1. To perform our contract: processing and delivering orders, handling returns and customer service.

3.2.    Legal obligation: keeping records for tax, accounting and consumer-law purposes.

3.3. Legitimate interests: improving our products and website, preventing fraud, and (where permitted) sending you relevant updates - you can object at any time.

3.4.   Consent: marketing emails and non-essential cookies; you can withdraw consent at any time.

4.       Sharing your data

4.1.  We share data only as needed with delivery and courier partners; payment providers (e.g. Klarna, card processors); IT, hosting and analytics providers; and professional advisers or authorities where legally required. We never sell your personal data.

5.       International transfers & retention

5.1. Where data is processed outside the UK, we use appropriate safeguards (such as UK adequacy regulations or standard contractual clauses).

5.2.  We keep personal data only as long as necessary, typically for the life of your relationship with us and for the period required by tax and consumer law (generally up to 6 years), after which it is securely deleted.

6.       Your rights

6.1.  You have the right to access, correct, delete, restrict or object to processing of your data, to data portability, and to withdraw consent. To exercise any of these, email privacy@yashwanti.com. You can also complain to the Information Commissioner’s Office (ICO) at ico.org.uk, though we hope you’ll contact us first.

7.       Cookies

7.1. Essential cookies: needed for the site, basket and checkout to work.

7.2. Analytics cookies: help us understand how the site is used so we can improve it.

7.3. Marketing cookies: used (with your consent) to show relevant offers on our site and others.

7.4. When you first visit, our cookie banner lets you accept or manage non-essential cookies; you can change your choices at any time via the “Cookie settings” link or your browser settings. Essential cookies cannot be switched off as the site will not function without them.

8.       Security & children

8.1.  We use appropriate technical and organisational measures to protect your data, including secure (encrypted) connections at checkout. Our services are not directed at children; we do not knowingly collect data from anyone under 16 without parental consent.